01  /  The leverage

Tailored to you · With your tools · With our support · Yours to keep

Your business, self‑driving. Providing leverage.

Operations expertise+process design+AI+custom software=Streamlight

We build custom, self‑driving operations software for small and medium agencies, built around your business and the tools you already use, in a few weeks.Custom, self‑driving operations software for small and medium businesses, built in weeks.

Get a free prototype1 hour of your time to start · no obligation See it in action
$5,300 → $1,130 tooling / mo 38 → 4 hours / wk
  1. Today. Your business works, by hand: people carry the work between your tools, copying, chasing and remembering.
  2. A closer look. Every part is marked: automate it, replace it, keep it. Four leaks are found where money slips through.
  3. Connected. Agents take the busywork between the tools; overlapping tools fold away and the leaks close.
  4. Works as one. Winning work, serving clients and getting paid share one system, with an agent in each and you in charge.
  5. Running. One customer, followed through: answered after hours, booked, reminded, invoiced and approved by you, paid, and asked back.

02  /  See it working

A working sample.

A sample of what we build covering the common use cases. Every build starts from the goals and the challenges the business faces.

Show me how it runs for

Open the sample
Show me how it runs for
Start hereWhat kind of business do you run?
A working sampleDemo dataGet yours

Not seeing your process here? That’s most of what we build. Describe it to us

Custom software, now within reach of small and medium businesses

Self-driving operations, with you at the wheel. We map the whole business, use AI where it pays, and give you one console to see everything and approve what matters. You can start with one process, even if it lives in a spreadsheet.

03  /  Where AI stops

Why AI alone isn’t enough.

Here are the three ways most businesses start with AI, and why each one only gets you part of the way.

01Add an AI chatbot

A chatbot answers in seconds, but it can’t check your calendar, write the quote or book the job. So the request still lands with your team, and the customer waits.

Where it stopsAnswers questions, can’t finish the job.

02Get an AI roadmap

You get a report with twenty good ideas. The hard part is finding someone with time to build them, and by then the plan is often obsolete.

Where it stopsNobody owns building it.

03Build an AI automation

It runs the clean cases. When an app updates or an order doesn’t fit, it stops, often with no error, and nobody notices for weeks.

Where it stopsNobody is watching it.

The problem is the same each time. It isn’t joined up with the rest of the work, nobody keeps an eye on it, and it doesn’t check with you first.

04  /  How it works

From the first call to a system you own.

Four phases, and you know the cost of each before it starts. The first two are free, the build has a fixed price, and you see the work at every step.

  1. 01 · Discover: Tailored to you

    Week 1 · About an hour of your time · Free

    We learn how your business runs today: your goals, what’s in the way, the tools you use, and where the hours and money go. Fifteen years of running operations and building products tell us where to look, so it’s a few focused conversations, not a month of workshops.

    What it asks of you: About an hour, across a short survey, a strategy call and one deep dive.

    What happens:

    • A short survey
    • A strategy call
    • A deep dive into a day of real work
    • Hours and money put on every part

    You get:

    • The one process worth prototyping first

  2. 02 · Prototype: With your tools

    Week 1–2 · Free

    We redesign that process and show it to you as a clickable prototype, built around your own tools. You see how a day’s work will look like, how you’ll manage it, and what the solution provides as hours and money saved. The prototype is a mock-up, not the finished system, so you can tell us what we’ve missed before the production system is built. It comes with a proposal, a fixed quote and an ROI calculation.

    What it asks of you: Half an hour to click through it and tell us what’s wrong.

    What happens:

    • Rewire the highest-leverage process
    • Mock it up around your own tools
    • Work out the return on your numbers
    • Write the proposal and the quote

    You get:

    • A clickable prototype
    • A proposal for where to start
    • A fixed quote
    • Your return, on your numbers

    Our promise: If your own numbers don’t show it paying for itself within a year, we won’t propose it.

  3. 03 · Build: With our support

    Weeks 2–6 · From $5,000 · Paid on milestones

    This is where the paid work starts. We map the process end to end, connect everything it touches, then build and test it. You try it on your real work before it goes live. You follow every step on a shared board, pay as each milestone is met, and we train your team to run the new process.

    What it asks of you: A few hours over the build: testing on real work, and one training session.

    What happens:

    • Map the process end to end
    • Connect everything it touches
    • Build it and test it
    • Test it with you on real work
    • Train your team

    You get:

    • A shared progress board
    • The full process map
    • Every connection, listed
    • Tested on your real work
    • Your team, trained
    • Paid on milestones

  4. 04 · Run: Yours to keep

    After launch · Care from $600 a month

    The new system runs on your own hosting, in your accounts, and you watch it from the console. The code, the data and the accounts are in your name. For the first 30 days, we fix anything that doesn’t work as agreed, free. After that, keep us on for care, or run it yourself.

    What it asks of you: Nothing, or as much as you like.

    What happens:

    • Hand over the code, the data and the accounts
    • A runbook for whoever runs it next
    • Small changes every month, on a care plan

    You get:

    • The console
    • Code, data and accounts in your name
    • A handover runbook
    • 30 days of fixes, free

    Care, after launch:

    • A reply within 24 hours
    • Small changes, improvements
    • From $600 a month

05  /  What it’s worth

Run it on your own numbers.

Want it for one of your processes, step by step? The process mapper takes about two minutes.

06  /  Who we are

We know how the work runs, down to the details.

15 yearsof operations and product experience
1,193features shipped
134automated processes running for clients
12 weeksaverage payback on a build
Operators and senior engineers with 15+ years’ experience across industries, building with today’s AI.

We’ve run operations and shipped products ourselves, so we know where a team’s hours go and what’s worth changing first. Our senior software and AI engineers turn that into systems that hold up, and they’ve built them for global enterprises and startups alike. No juniors learn on your system, and the people who start your project are the people who finish it. You can meet the founder and see how we work on our About page.

Industries we know

Agencies & professional services

The client work gets done. Everything around it waits.

TodayWith Streamlight
  • New business gets done in the evenings, after the client work.An agent finds and qualifies leads, and drafts proposals from discovery calls.
  • Extra requests arrive by email, and some get done without being billed.Each request is checked against what was signed, and flagged before it’s done for free.
  • Invoicing waits until someone reconciles the timesheets.Hours are logged as the work happens, and invoices are drafted for your approval.
42%of agencies have no clear control over billable and non-billable hoursCOR, survey of 600+ agencies
See it run for an agency
E-commerce & retail

The orders come in. More of those customers could come back.

TodayWith Streamlight
  • Someone answers “where’s my order?” all day.Customers get tracking answers on their own, often before they ask.
  • Most customers buy once and are never heard from again.Win-back messages based on what they bought, sent when they’re likely to buy again.
  • It’s hard to tell which ad spend brought in which orders.Ad audiences are built from real buyers, and spend is tied back to orders.
Up to 30%of support tickets are someone asking where their order isGorgias, 12,000 stores
See it run for an online store
Field services & trades

The job gets done. The calls, quotes and invoices wait for the office.

TodayWith Streamlight
  • Calls come in while everyone’s on a job, and some callers ring the next firm.Every call is answered, and the job goes into the right technician’s schedule.
  • Quotes get written up in the evening, days after the visit.Quotes go out the same day, built from the notes taken on site.
  • Invoices go out days after the work, so payment comes later too.The invoice goes out when the job closes, and late payers get reminders automatically.
14–27%of calls to home-services firms go unansweredCallRail and Invoca benchmarks
See it run for home services
Clinics & appointments

The care is good. The front desk is full.

TodayWith Streamlight
  • No-shows leave empty slots that someone rebooks by phone.Text reminders cut no-shows, and gaps fill from a waiting list.
  • Patients fill in forms at the desk, then someone types them in.Forms are done before the visit and go straight into the record.
  • After hours, calls go to voicemail until morning.Calls are answered and booked at any hour, and anything urgent goes straight to a person.
About 40%of a clinic’s headcount is front desk and adminStaffing benchmarks, MGMA and veterinary data
See it run for a clinic
Wholesale & logistics

The goods ship on time. The orders still get typed in by hand.

TodayWith Streamlight
  • Orders arrive as emails and PDFs and get typed into the ERP.Orders read and entered for you; a person checks anything unusual.
  • Every “where’s my order?” means someone looking it up.Customers get their order status on their own, from your systems.
  • Supplier invoices are checked against orders line by line.Invoices are matched to orders automatically, and you approve the exceptions.
7 in 10B2B orders still arrive by email, phone, fax or spreadsheetConexiom, 2025
See it run for logistics
Property & real estate

The repair takes an hour. The coordination takes days.

TodayWith Streamlight
  • Maintenance requests come in by text, email and late-night calls.Requests land in one place, sorted by urgency and sent to the right contractor.
  • The same “it’s booked” and “it’s done” updates go out one by one.Tenants and owners get an update at every step, automatically.
  • Late rent gets chased whenever someone has a minute.Reminders and follow-ups go out on their own, on schedule.
200–250units per manager with the right systems, against about 60 withoutProperty management benchmarks
See it run for a business like yours
Software & product

The product gets used. The CRM doesn’t know how.

TodayWith Streamlight
  • What customers do in the product never reaches the CRM.Every customer record shows how much they use the product.
  • Every campaign goes to every customer.Campaigns reach power users and growing accounts, based on what they actually do.
  • Accounts look healthy right up until they cancel.Early warning signs are flagged while there’s still time to act.
+4%product consumption in two months, for a usage-based software clientStreamlight case study
See it run for a business like yours
Media & content

The ideas are good. Getting them out takes everyone.

TodayWith Streamlight
  • Creatives spend their week researching trends and competitors.Competitors’ and thought leaders’ content gathered and ranked for them.
  • Every brief and draft starts from a blank page.Ideas, angles and design briefs arrive drafted in each client’s voice.
  • Nobody’s sure where a piece is, or how it performed.One calendar covers every client, with each piece’s results matched back to it.
28%of creative staff spend more than half their day on creative workZiflow, State of Creative Workflow
See it run for a content studio

Case studies

07  /  Notes from the front

Playbooks and ideas for the next era.

Written from the builds we’re doing now: what’s working, what it costs, and what’s coming next for businesses like yours.

All posts
Working with us6 minThe free prototype: what it asks of you, and what you keep

Half an hour of your time, a clickable prototype in days, and nothing to sign.

Read Costs9 minWhat an AI agent costs, and what it takes to make one work

What an agent is, what the market charges for one, and what it needs around it to pay off. With our prices.

Read Point of view5 minAI islands: why the chatbot didn’t help

It answers in seconds. Then the request waits for a person. Where AI on its own stops.

Read

07  /  The first step

Let’s figure it out together.

On a short call, we look at how your business runs with you and point out what’s worth automating first. You keep everything we find, whatever you decide.

Book a call Chat with our agent

30 minutesFreeNo strings

On the call, you talk to our founder, Csaba Madar.

On the call

  1. We start with your goals and what takes up your team’s time.
  2. Together, we pick the process with the most leverage.
  3. We walk through that process step by step: who does what, when, with which tools, and what needs care.

After it

  1. Within a day, we send a brief of what we heard, for you to correct.
  2. Within 2–4 days, you can click through a prototype of that process.
  3. With it, you get a proposal, a plan, a fixed price and your return.See an example

If there’s nothing worth building, we’ll say so.

Streamlight reworked our operations from the processes up and built several internal tools around them. The time it saved our team was significant, and it was a pleasure throughout.
Ops directorSoftware company, 20 people
Streamlight helped us rethink how the work that brings in revenue actually runs, and showed us opportunities we hadn’t seen. Within a few weeks we had automated lead generation and outreach running, at a very low cost to run. We’re already on to the next piece.
FounderGrowth agency, 8 people
Working with Streamlight on our content production was a pleasure. They’re quick, careful with the details and thorough. We knew exactly what we were signing up for, and we got more than we’d imagined.
CEODesign studio, 26 people

09  /  FAQ

Questions worth asking.

We know the patterns, but not your business yet, so we don’t guess. The call and the free prototype are there to map how your work really runs before we propose anything. You can also start on your own: the free process mapper maps one process in about two minutes.

No. If you can describe how your business works, that’s all we need from you. Once the system is running, you can change its rules and pull reports without a developer.

Most of them stay, and we build around them. If a tool is only there to fill a gap, we may suggest replacing it, and you’ll know which ones before anything is built.

Your data stays in your own accounts. The prototype runs on examples you choose and can anonymise, and we only use AI services whose business terms keep your data out of their training.

You choose. The code and the accounts are yours and documented, so any good developer can pick them up. The first 30 days of fixes are free; after that, we can look after it on a care plan, or you can run it yourself.

Then you change it, which is the point of owning it. Software you own grows with your business; a subscription just grows its price.

The prototype is free. A build starts from $5,000, at a fixed price agreed before we begin and paid on milestones. Care plans start from $600 a month, if you want one. You’ll know the cost, the plan, and your ROI before you commit to anything.

We’ll tell you, and you keep what we found. That’s better for both of us than a project that doesn’t pay for itself.

0%

Revenue / mo$22,400
Hours / wk38
Tooling / mo$5,300